It’s not enough to just listen to what your customers say they want. You need to better understand your customer’s needs, desires, challenges and goals.

Firewire DMC creates flexible marketing engines that are tailored to your specific business needs. We’ll create touch point marketing campaigns that deliver personal communication relevant to the individual receiving it. From email to direct mail, newletters to text messages, audio to video, and inbound to outbound calling, each component is designed to gather more information about each recipient. Whenever an individual indicates interest, the system adapts to deliver a more personalized piece of communication. Now you can treat everyone like a customer by recognizing who they are and actively maintaining a dialogue with each person.

We put YOU in control! Track individual’s behavior with on-line reports that allow you to test and measure results and adapt your approach. Our marketing engines are integrated right into your web site and/or asset manager for your convenience and to ensure ease of data management.

Creative ideas converge with innovative technology and marketing strategy! Firewire DMC will help you infuse a variety of creative solutions into your marketing campaigns. Generalized URL’s (gURLS) and personalized (pURL’s) are a great way to gather customer data on a more personal level. You can even enhance the level of personalization by including your customer’s name right in an image! Our marketing Engines bring to life the hidden value in your data!